I have heard horror stories about contractors and Rob Black puts you totally at ease. He is honest, meticulous, always on time, works to schedule, asks for no money until the job is finished.
Thoroughly communicates cost along the phases of the job, very careful with your home, cleans and decanters his work site every evening. He's almost too good to be true. I know it sounds like I'm making this up, but I am not exaggerating one bit.